It is standard practice in dentistry to have a patient fill out a patient information form. The form asks for insurance information that usually provides enough to bill for services rendered, such as employer information, subscriber information, subscriber ID, and group number.

Unless you have help, it is up to the dental practice to verify whether this information is correct and if the patient is eligible for services. Necessary data to estimate a treatment plan and to get a breakdown of covered benefits, history of services and frequencies, and policy limitations must come from the benefit plan administrator, not the patient. This information is vital to a closely accurate estimate of services covered under each patient's plan. Patients want to know their out-of-pocket costs before they agree to treatment. Patients do not like surprises!

Insurance verification requires connecting to the plan administrator via website or phone. Both have taken much time out of an already busy front desk day. Remote Sourcing has a team of Insurance Verification experts available to get an accurate and timely verification of coverage for your patients. We spend a long time on phone calls or fighting to get online information while you can spend time with your patients.

Trying to accomplish this task in-house means your payroll expenses are primarily going towards a skill-based task that can be outsourced and save you time and money. Remote Sourcing gets your claims paid quickly. More than 50% of claims get denied for entry errors that should have been prevented with attention to detail. A dedicated insurance verification team ensures that attention to detail ensures your claims go out accurately and get paid timely, with far less time-consuming follow-up.

When Remote Sourcing provides insurance verification, you will understand the plan's covered benefits, limitations, and exclusions. Your insurance coordinator can then present a more accurate treatment plan to the patient. With an accurate insurance verification, the office manager/insurance coordinator can collect coinsurance or copayments at the time of service, thus eliminating costly debt collections later.

An alert will be added to the patient's appointment indicating the amount to collect and from which services. 

The proven success of this additional service has helped our practices increase their collections, significantly improve their cash flow, and reduce billing costs.

Please reach out to us for more information regarding this valuable service.