Unpaid balances can be a significant issue in dental practices. Patients often overlook their account balance when they are scheduled for an appointment, and it's not always addressed during the visit. There are no immediate reminders to collect for unpaid services, and the most common balance is an unpaid insurance co-payment or co-insurance left on the account after the insurance plan has been paid.

Our Calendar Scrubbing Service by Remote Sourcing is designed to evaluate each calendar entry (appointments) for patient accounts with an outstanding balance, ensuring the efficiency of your office operations. The ledger page is opened, and outstanding balances are reviewed for each person on the account.  The service is meant to provide you with a quick alert to the office staff that a scheduled patient owes for past services. An attempt to collect should be made when the patient is in the office. The Calendar Scrubbing Service is performed up to two days prior to the scheduled appointment, further enhancing your productivity. 

An alert will be added to the patient's appointment indicating the amount to collect and from which services. 

The proven success of this additional service has helped our practices increase their collections, significantly improve their cash flow, and reduce billing costs.

Please reach out to us for more information regarding this valuable service.